Shipping & Returns
Everything you need to know about our premium delivery services and returns guidelines.
Complimentary Shipping
Free shipping up to 10K with no minimum purchase
Size Exchange
We accept size exchange of unworn, unwashed, and undamaged items with all tags attached within 1x24 hours of package delivery.
Concierge Support
Reach our dedicated support team via Whatsapp +62 852 5609 0937
Shipping & Delivery
Free Shipping expand_more
We offer complimentary domestic shipping up to 10K across Indonesia with no minimum purchase.
Transit Times expand_more
Standard delivery to Jabodetabek takes 1–3 business days. Deliveries to major cities in Java take 2–4 business days, while outer islands take 3–7 business days depending on location.
Tracking Your Order expand_more
Once your order is handed over to our courier partners, you will receive an automated email with tracking links and shipping details to follow your package journey.
Returns & Exchanges
Package Return expand_more
If you receive an incorrect item due to a seller error (wrong item, size, or color) please contact us via WhatsApp at +62 852 5609 0937 within 24 hours of delivery.
We will review the issue and assist you in finding the best solution. Requests submitted after 24 hours of delivery may not be eligible for return or exchange.
Size Exchanges expand_more
We accept size exchange of unworn, unwashed, and undamaged items with all tags attached within 1x24 hours of package delivery.
Please contact our admin for exchange +62 852 5609 0937
Refund Process expand_more
Once your returned item is received and inspected at our warehouse, refunds will be processed back to you.
Contact our admin on Whatsapp +62 852 5609 0937